Members' Business: Citizens Advice Scotland Helps More People

That the Parliament recognises the vital work that Citizens Advice Scotland does for those in Midlothian South, Tweeddale and Lauderdale and across Scotland; notes the publication of new statistics that show that, in 2019-20, the Citizens Advice Service network helped over 188,000 clients resident in Scotland, dealt with almost 675,000 advice issues, including assisting clients to complete over 53,000 benefit forms, and recording over 4,700 tribunal and court outcomes, with 90% of the cases won or upheld; understands that during this period it helped clients gain over £170 million, representing £16 in client gains for every £1 funded to cover the core advice service, and thanks all volunteers and staff at Citizens Advice Scotland for their ongoing hard work to support people on a range of issues, particularly during the COVID-19 pandemic.